FAQ's
A NOTE ON CHARGEBACKS AND FRAUDULENT TRANSACTIONS:
Please
be aware that all chargebacks are thoroughly investigated and may result in you being added to a
blacklist with our processor. This will complicate future online purchases. Denying a purchase that you
have made is a criminal offence and an investigation, leading to heavy fines or other legal action,
could be made against you. False claims of fraud can also have a direct effect on your credit rating. If
you have any questions or concerns, please contact us to clarify any matters.
© Fintuler.com, All Rights Reserved.
Fintuler.com is operated by Fintuler
Inc
2255
Glades Road, Suite 324A , Boca Raton, Florida, 33431,
USA
At Fintuler, we provide an ever-expanding cohort of members across the globe to explore the world of online romance, through a host of world-class digital dating portals.
Tel: +1 (561) 2888598
Submit a Query
Why does my bank statement have a charge for Fintuler.com?
“Why am I being charged?”
“I am trying to pay. Why is my card being declined?”
Occasionally, payments on our sites can be temporarily held as your chosen bank carries out routine security checks. To continue with your upgrade, please contact your bank.
Opt-out of your chosen membership plan whenever you need, by visiting the Membership page of the site.
“How do I cancel my subscription?”
To stop mobile billing, please text STOP to 89595.
“I pay via my mobile phone provider. How do I cancel?”
Looking to become a VIP member? Just visit your Membership page to view all upgrade options or visit any of the multiple upgrade points around the site.
“How can I pay for membership?”
As a VIP member you will get a lot more out of the site, including unrestricted message options, access to all media, unlimited photo uploads, private chat in the chatrooms, appearing high in search results and access to enhanced search features.
“What are the benefits of VIP Membership?”
Although it is completely free to access and enjoy Fintuler's sites, we offer a host of premium subscription services, which can be upgraded to for a fee - this is the reason for the charge on your statement.
You can discover the original site of your premium subscription if you can provide us with the email address used in the signup process.
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.com